Responsible Gaming
Gaming Should Be Entertainment
At FKA Festival, we believe that online gaming and pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
If you find yourself struggling to control your gambling habits, help is available. We encourage you to use the tools and resources outlined on this page.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to access and use our services.
We take age verification seriously. All users must provide valid identification, and we prohibit access to anyone under the legal age. If you believe someone underage has accessed our site, please contact us immediately.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Hiding or being dishonest about the extent of your gambling
- Neglecting family, work, or other important responsibilities due to gambling
- Borrowing money or getting into debt to finance gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Repeatedly attempting to cut back or stop gambling without success
- Using gambling as a way to escape problems or relieve stress
- Failed attempts to control, cut back, or stop gambling
- Lying to friends and family about your gambling activities
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming operators offer tools to help you maintain control. These may include:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose within a specified time period
- Reality Checks: Receive reminders of how long you have been playing and how much you have spent
- Time Limits: Set a maximum duration for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Closure: Close your account if you need to take a break from gambling
We strongly encourage you to use these tools as part of your responsible gaming strategy.
Support Organisations & Help Services
If you or someone you know is struggling with problem gambling, professional support is available. Here are trusted organisations in your region and beyond:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free confidential counselling and information service for all Australians affected by gambling - Lifeline Australia
Phone: 13 11 14
24-hour crisis support and counselling
United Kingdom
- GamCare
Website: www.gamcare.org.uk
Free, confidential support for problem gambling - GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Resources and support for problem gambling
United States
- National Council on Problem Gambling
Website: www.ncpgambling.org
National helpline: 1-800-522-4700 (24/7, confidential)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone Counselling: 0800-137 27 00
German federal health education centre providing support and resources
Need Help Now?
If you are experiencing problems with gambling, please reach out for help today. There is no shame in seeking support. Professional counsellors and support services are available to assist you confidentially and at no cost.
Contact Gambling Help Online on 1800 858 858 (in Australia) or visit the organisations listed above for immediate support.
Remember: Recovery is possible, and help is available.